Please select the following options for refund form.
FaceBook Ads Service
Shopify eCommerce Store
FaceBook Branding Service
After you have selected it the service you are requesting a refund from. Make sure you fill out all the questions in detail. Now usually response time takes 24-72 hours depending on your refund request. The process is to review in detail and we then will contact you if we need more additional information. This is our company policy is in order to get a refund you must fill out the correct forms as we have requested, for security purposes we don’t refund just anyone. Has to be fair on you as the client and us as the company. If you have more questions on refund process please email sales@socialstinger.com.